Store Policy
Customer Care
At JAM Craft Company, we’re committed to providing a positive and personalized shopping experience.
As a small business, every customer matters deeply to us.
We strive to respond to all messages and inquiries within 1–2 business days. If you have questions about your order, need assistance, or experience any issues, please don’t hesitate to reach out—we’re here to help!
We value kindness and respectful communication and promise to treat our customers with the same. In return, we ask that our team members be treated with the same courtesy.
Your satisfaction is our priority, and we’ll always do our best to make things right.
For questions or support, please contact us at jamcraftco@outlook.com.
Privacy & Safety
Your privacy and safety are very important to us. We are committed to protecting your personal information and ensuring a secure shopping experience.
We only collect the information necessary to process your order and communicate with you—such as your name, address, email, and payment details. This information is used solely for order fulfillment, customer support, and business operations. We do not sell, trade, or share your personal information with third parties, except as required to complete your order (e.g., shipping carriers or payment processors).
All transactions are processed through secure, encrypted systems to protect your data.
If you have any questions or concerns about your privacy or the security of your information, please contact us at jamcraftco@outlook.com.
Wholesale Inquiries
We’re excited to offer wholesale opportunities for bookstores, subscription boxes, boutiques, and other retailers who love what we do. If you're interested in carrying our products in your store or including them in your box, we’d love to work with you!
Please reach out to us to get started. We offer competitive pricing, low minimums, and a passion for building lasting partnerships.
Let’s create some magic together!
Payment Methods
- Credit / Debit Cards